The Property Management Services Authority (PMSA) is the statutory body established under the Property Management Services Ordinance (Cap 626) and is tasked to regulate and promote the development of the property management industry. For further details about the PMSA, please visit website at www.pmsa.org.hk.

Applications are invited for the following position:

Senior Officer (Complaints and Enforcement)
(Ref. No.: PMSA-SOCE-04/23)

Responsibilities

Reporting to the Manager (Complaints and Enforcement), the appointee will be required to supervise junior officers in discharging their duties in the PMSA, as well as to:

• handle enquiries, complaints and conduct enforcement inspections properly and timely;
• collect and analyses evidence for disciplinary cases in accordance with the PMSO and other relevant ordinances;
• carry out investigations and gather evidence for alleged disciplinary offences and refer cases to other law enforcement agencies when necessary;
• assists in formulating policies and procedures in complaints handling and disciplinary proceedings;
• prepare for and attend disciplinary hearings and court as witness;
• assists in drafting and promulgating of the codes of conduct and relevant best practice guides for the property management industry; and
• undertake ad-hoc tasks as assigned from time to time.

Requirements

• A recognised university degree;
• A minimum of 5 years post-qualification relevant working experience in handling complaints, preferably with law enforcement experience in governmental departments/ statutory bodies/ authorities.
• Good command of both written and spoken English and Chinese (preferably attained Level 4 or above in HKDSE, or Grade “C” or above in English Language (Syllabus B) and Chinese Language in HKCEE, or equivalent);
• Good report writing skills;
• Experience in conducting inspection or investigation;
• Good commend in Microsoft Office applications including Word, Excel, PowerPoint and Chinese Word Processing;
• A team player with a strong sense of responsibility; and
• Independent and able to work under pressure and tight time schedule.

Terms of Appointment

Remuneration will be commensurate with qualifications and experience. A 3-year contract will be offered to the successful candidate. The PMSA is an equal opportunity employer and welcomes applications from all qualified candidates.

Application Procedure

Interested applicants should send a full curriculum vitae indicating current and expected salaries to Manager (Administration and Resources Management), The Property Management Services Authority, Units 806-8, 8/F, Dah Sing Financial Centre, 248 Queen’s Road East, Wan Chai, Hong Kong or by email to [email protected]. Please mark “PRIVATE & CONFIDENTIAL”, the position applied for and the reference number on the envelope.

The closing date for application is 31 March 2023.  Recruitment will continue until the position is filled. Applicants not invited for interview within 6 weeks from the date of application may consider their application unsuccessful.

All applications will be treated in strict confidence. Personal data provided will only be used for job application processing.